Orders ship from the U.S. Most orders ship the same day.

Yes.

• Canada: $16 USD on orders under $80 USD. Free at $80+ USD.
• International: $30 USD flat fee to supported countries.
• Duties/taxes may be collected by the carrier or local customs.

Countries we ship to:
United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore

All prices and checkout are in USD. If you pay with a non-USD card, your bank handles any currency conversion.

Returns are accepted within 30 days. Email support@trulyclear.com before sending a return.
Return address:
Truly Clear – Returns, 222 Yamato Road #106-300, Boca Raton, FL 33431 USA.

We offer 30-, 45-, and 60-day cycles at a reduced cost. Billing occurs on the original purchase date each cycle. You can adjust your subscription starting 21 days after the first order.

Use as your only cleanser. Wet bar, apply morning and night, leave on 3–5 minutes, rinse. Reduce to once daily if it dries your skin. Keep the bar dry between uses.

The Truly Clear acne bar is a highly effective treatment that stops acne with visible results in 3-7 days.

Salicylic Acid: FDA Approved treatment for acne. The most common BHA (beta hydroxy acid) is medically used as an exfoliant and debriding agent.

Cocoate: Made from coconut oil, it cleans, moisturizes and softens skin while promoting healthy skin.

Palmate: Made from palm oil, it cleans, moisturizes, and softens skin while promoting healthy skin.

Sericin: Derived from the silkworm, studies have found that sericin immediately binds with the skin’s keratin, leaving skin supple and firm. It also binds with water to regulate moisture balance, diminishing the appearance of fine lines.

Açai berry: Holds antioxidant rich properties, allowing it to combat premature aging, nourish overall skin tone and fight inflammation.

Goji berry: Provide high levels of antioxidants and nutrients, promotes healthy skin.

Aloe Vera: A superb hydrator and soothing agent. Aloe Vera is extremely beneficial to skin that is damaged, dry, chapped or sun-exposed.

Hyaluronic acid: It plays a critical role in dermatologic health for several reasons. It has the unique ability to retain up to 1000 times its weight in water, making it a powerful dermal moisturizer. It binds water to skin cells, infusing them with the hydration they need to better do their job.

Sunflower oil: Sebaceous gland is responsible for acne formation. Excessive sebum production by sebaceous gland is the reason for acne formation. Sunflower oil will help to create a protective layer which will prevent the bacteria making any direct contact with the skin and thereby protecting the skin from further damage.

Shea Butter: For moisturizing the concentration of natural vitamins and fatty acids inShea butter makes it incredibly nourishing and moisturizing for skin. It reduces Inflammation.

Marine Collagen: We use only marine collagen made from sea kelp. It can make the skin look smoother and firmer, which will boost skin elasticity. Keeping up with marine collagen consumption will allow your skin cells to renew and repair as normal.

Peppermint Oil: Is a natural source of menthol which helps wake up tired, dull skin. It’s also a great source of vitamins and minerals and has a natural ability to soothe.

Vitamin A: Strengthen the protective tissue of the skin. A deficiency of vitamin A may cause acne.

Vitamin E: An antioxidant that enhances healing and tissue repair. Can prevents cell damage by inhibiting the oxidation of lipids (fats) and the formation of free radicals.

Yes, a short-term flare can happen when you start an active acne routine. If your skin seems to “purge” in the first few weeks, that can be a sign Truly Clear is working and your skin is adjusting.

How long does it last?
Most temporary flares settle within 4–6 weeks as your routine evens out. If things aren’t improving by 6–8 weeks, or irritation is significant, ease up and check in with a dermatologist.

Tips to get through the adjustment

• Start once daily, then increase as tolerated.
• Moisturize and use sunscreen daily.
• Avoid stacking too many strong actives at the same time.
• If you experience stinging, peeling, or redness, reduce frequency or pause until calm.

When to stop and get advice

• Worsening beyond 6–8 weeks.
• New rash, swelling, severe burning or itching.
• Any concern that doesn’t feel like a normal adjustment.

Reminder
A purge is temporary. Consistency wins. If symptoms feel unusual or don’t improve, get professional guidance.

Clean and dry skin, apply a patch over the spot, wear 6–8 hours or overnight, then remove and cleanse again. Replace with a fresh patch as needed.

Apply to clean, dry skin; wear 3+ hours or overnight; store on the plastic film between uses. With proper care, they’re reusable (up to ~20 uses).

Yes.

Swirl Scrubber — How to use
Wet your skin and the scrubber. Apply cleanser to the bristles, then massage in gentle circular motions, focusing on rough or dry areas. Rinse your skin and the scrubber thoroughly after each use.

Care note
Hang to air-dry. A free hanger is included with every Swirl Scrubber.

The Swirl Scrubber is made from 100% food-grade silicone with silver and zinc for antimicrobial protection, plus a triple-tier fin design that sweeps, deep-cleans, and polishes for smoother skin. Durable, BPA-free, and suitable for all skin types (body only).
Inhibits 99.9% of bacterial growth. View our TÜV report.

If cost is a real barrier, contact us privately. We review requests case by case.

Managing your subscription is simple. You can do it yourself in your account or ask us to help.

Self-service (fastest)

1. Log in: https://www.trulyclear.com/account/login
2. Open Manage Subscriptions and update your next delivery date, skip, change items, or cancel.
3. Changes take effect on your next renewal. If you need help with an order that’s already processing, contact support.

Contact us

• Email: support@trulyclear.com
• Contact form: https://www.trulyclear.com/pages/contact-us

Subscription cancellation policy
You can cancel any time before your next renewal is charged. If a renewal already processed or shipped, we’ll help with next steps per our returns policy.

Order modifications
Need to change address, items, or timing? Do it in Manage Subscriptions or email us. We’ll apply changes to the next unprocessed order.

Final-sale items
Some items may be marked final sale and aren’t eligible for return. See our returns policy for details.